Digital Revenue Growth, GTM Modernization & Fractional Leadership

I help mid-market and PE-backed companies accelerate digital revenue, unify GTM + CX operations, and modernize their commercial engine.

James Casper - Digital Transformation Leader

Trusted by global teams across Digital, GTM, CX, Operations, and Transformation.

Services

Digital Revenue & eCommerce Transformation Advisory

Strategic audit and roadmap to unlock digital growth, reduce friction, modernize omnichannel experiences, and optimize revenue operations.

  • Digital revenue audit
  • Funnel & friction analysis
  • Omnichannel/eCommerce optimization roadmap
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Fractional CDO / Fractional CCO

Part-time leadership for companies needing digital, CX, GTM, or transformation direction without hiring full-time executives.

  • Transformation roadmap
  • Operating models
  • Cross-functional alignment
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Revenue Operations & GTM Architecture

Designing predictable, aligned, data-driven commercial engines that unify marketing, sales, service, and CX.

  • RevOps blueprint
  • Forecasting frameworks
  • Lead-to-revenue workflow
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Customer Experience (CX) Modernization

Building VOC systems, journey maps, CX dashboards, and training to modernize customer experience.

  • VOC (Voice of Customer) systems
  • Customer journey mapping
  • CX dashboards and analytics
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Why Work With Me

Scaled digital revenue from $1B → $8B

Increased eCommerce share to 55%+

Delivered $1.56B annualized digital contribution

Led global GTM, CX, RevOps & analytics functions

Modernized 20-year-old legacy systems

Built global transformation programs

Executive Leadership and Strategy

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